Data Privacy Policy

We collect only the information we need to provide tax and related services. We use reasonable safeguards to protect your data.

1) What This Policy Covers

This Data Privacy Policy explains how Legitimate Tax Service ("we," "us," or "our") collects, uses, stores, and shares personal information when you visit our website, submit information, or use our services.

2) Information We Collect

We may collect the following categories of information:

• Contact information such as name, email address, and phone number
• Tax-related information you submit for service delivery (examples: forms, income details, filing status)
• Uploaded documents you provide through forms, portals, or secure links
• Appointment and communication records such as scheduling details and messages
• Website usage data such as pages visited and basic device or browser data (via cookies or similar tools)

Please do not submit sensitive information through unsecured channels. Use the secure upload link or portal when provided.

3) How We Use Your Information

We use your information to:

• Provide and support services you request
• Request documents or clarify details needed to complete work
• Send appointment confirmations, reminders, and service updates
• Improve our website and service experience
• Comply with legal, regulatory, and recordkeeping requirements

4) SMS Consent and Communication

By providing your phone number, you consent to receive text messages (SMS) from Legitimate Tax Service. These messages may include:

• Appointment reminders and confirmations
• Service updates or follow-ups
• Limited-time promotions (only if you opt in)
• Short reminders tied to email updates (only if you opt in)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

5) Email Communications

If you provide your email address, we may send service-related emails (examples: status updates, document requests, appointment details). If you opt in, we may also send newsletters or offers.

You can unsubscribe from promotional emails using the link included in each email.

6) How We Share Information

We may share information only as needed to operate and provide services, including:

• Service providers that help us run our business (examples: scheduling tools, document portals, email and SMS platforms)
• Payment processors to complete transactions (if applicable)
• Compliance or legal needs when required by law, regulation, court order, or to protect rights and safety

7) Cookies and Tracking

We may use cookies or similar technologies to understand website performance and improve user experience. You can control cookies through your browser settings. Disabling cookies may impact certain website features.

8) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9) Data Retention

We retain information for as long as needed to provide services, comply with legal and recordkeeping obligations, resolve disputes, and enforce agreements.

10) Your Choices

• SMS: Reply STOP to unsubscribe, or HELP for assistance
• Email: Use the unsubscribe link in promotional emails
• Updates: You may request to update certain contact details by emailing us

Certain tax and compliance records may need to be retained even if you request deletion.

11) Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

12) Changes to This Policy

We may update this policy from time to time. The updated version will be posted on this page with a revised effective date.

13) Contact